Privacy Policy

PRIVACY POLICY

Last Updated: 23.06.2026

1. Introduction

At Suvenno, we value the privacy of our visitors and customers. This Privacy Policy explains how your personal data is collected, used, protected, and processed when you visit our website or use our services.

By using our website, you agree to the practices described in this policy.

2. Information Collected

When you visit our website or place an order, the following information may be collected:

  • First and last name

  • Phone number

  • Email address

  • Delivery and billing address

  • Order information

  • Payment transaction information

  • IP address

  • Browser and device information

  • Site usage and visit information

3. Purposes of Information Use

Collected information may be used for the following purposes:

  • Receiving and delivering orders

  • Providing customer support services

  • Processing returns and exchanges

  • Processing payments

  • Improving website performance

  • Security and fraud prevention activities

  • Fulfilling legal obligations

  • Increasing customer satisfaction

4. Information Protection

Suvenno implements necessary technical and administrative measures to ensure the security of personal data.

Your data is:

  • Protected against unauthorized access,

  • Stored in secure systems,

  • Processed in a way that is only accessible by authorized personnel.

However, it cannot be guaranteed that data transmissions over the internet are completely risk-free.

5. Information Sharing

Your personal data will not be shared with third parties except in the following situations:

  • With shipping companies for order delivery,

  • With payment institutions for payment processing,

  • With authorized service providers for accounting and financial processes,

  • With authorized public institutions and organizations within the scope of legal obligations.

6. Cookies and Similar Technologies

Cookies may be used on our website to improve user experience and analyze site performance.

Detailed information about cookies can be found on the Cookie Policy page.

7. Third-Party Links

Our website may sometimes contain links to third-party websites.

Suvenno is not responsible for the privacy practices of these websites. Users are advised to review the privacy policies of the respective sites.

8. User Rights

Users have the right to:

  • Request information regarding their personal data,

  • Request correction of their data,

  • Request deletion or destruction of their data,

  • Object to the processing of their data.

You can submit your requests regarding these rights to us through our contact information.

9. Policy Changes

Suvenno reserves the right to update this Privacy Policy when deemed necessary.

The updated version will be effective from the date of its publication on the website.

10. Contact

For any questions or requests regarding the Privacy Policy, please contact us.

Brand Name: Suvenno

Email: suvennobags@gmail.com

Website: www.suvenno.com

Whatsapp: 05346700501